kP
kathy P
1 reviews | Active since Mar 2011
26 Oct 2015, 13:38
first time pathethic service
i called fnb call centre and could not enter my security details and asked two consultants to call back one told me use a different phone and another just said she could not .<br> <br> so appauled as i have been called back before.<br> <br>
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Replies (1)
FNB (First National Bank)'s replyOfficial
26 Oct 2015, 14:19Hello k123456,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 796974.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 796974.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply26 Oct 2015, 14:19
Official
Hello k123456,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 796974.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 796974.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)