First Rand ****

Once again. The worst service. So, I've ordered a new card and asked for it to be delivered to a new address. The card was already deactivated long before so I had no way of using it. The card delivery was then extended because the processing was initiated based on my old address. I have been waiting for this card to be delivered for ages. I was given a temporary card back in May and I had to call to find out what the actual delay was. FNB simple told me there was no new card request. Anyway, it's been well over a month and a half in total. Today, I wanted to access my account from a different browser. Managed to block/lock my profile. Asked for assistance from someone with so much attitude. Either way, I cannot reset my password without a card number. And because you have not delivered my card yet, I cannot reset my password. This means when I do eventually get it, I need to call this bank with the most unhelpful call centre staff to activate this account and reset a password on a card that they've deactivated well over 7 days ago. I cannot deal with FNB's system or their processes anymore. Why must I pay R229 (or whatever) as a monthly fee for the WORST ****** service and a TEMPORARY card that I cannot use? I am beyond fed up, because there is not a month that goes by where I DON'T have an issue.