1 reviews | Active since Feb 2017

07 Feb 2017, 16:16

FIRST NATIONAL MAMPARAS

<p>THEY HAVE ISSUED ME A SIM CARD WHICH THEY DIDNT EXPLAIN ALL THE TERMS AND CONDITIONS AND ACTUALLY WAS FORCED ON ME...NOW THE FLIPPIN THING IS NOT WORKING AND I CANNOT RECEIVE ANY CALLS AS THEY HAVE PORTED MY NUMBER NOW I CANNOT REVERSE THE PORTING AS NONE OF THE CONSULTANTS WANTS TO HELP ME...tHIS IS ANNOYING AND I EVEN WANT TO CANCEL MY ACCOUNT WITH THEM...</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Feb 2017, 08:21
Official

Good Day

Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

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Tel number: *** (option one)