First national ****

Why is there no option to talk to customers care without putting in your id or otp being sent???Iam unable to access into my banking app!! Fnb keep sending the otp to my old nr. When I try to go into my banking app or on a pc or on a phone call I can’t do anything because you keep sending the Tpo to my old nr!!!! I CANT log into Fnb on a pc because you sending the Tpo to my OLD PHONE NUMBER. I AM UNABLE TO DO ANYTHING ON MY APP BECAUSE YOU ARE SENDING THE TPO TO MY OLD NUMBER!!!!!!!! I CANNOT CHANGE MY DETAILS ON A PC BECAUSE YOU SENT THE TPO TO MY OLD NR!!!! I Phoned 087 nr put my id nr in, it didn’t even register so they sent me another Tpo to my old nr. There is no option to Just be put through to speak to a human to explain this mess to no. And don’t you dare come to a branch because fnb will just put you on the phone or the pc there at the branch.