LE
Louis E

1 reviews | Active since Sept 2015

01 Oct 2018, 15:19

First National Bully

Fnb be refuses to close my "Easy Account". I have been to my local branch with no results. The account is deducting a monthly installment of R56. I am not using this account and I feel that this is ********** towards me.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Oct 2018, 16:05
Official

Good Day

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***