First National Bank - Worst Bank Ever

On 27/02/2015 unknown debit of R99 came off my account. I then contacted FNB call centre and was advised that for a fee of about R16 they can reverse the debit order or to contact the company who took the money (Digicash). FNB supp**** me with the number and i contacted them. Was advised that they are merely supply the software and to contact the company who initiated the debit order (Mikzsolutions). Contacted Shane from Mikzsolutions who apologised and said he would investigate. My money was then refunded by Mikzsolution and now FNB has charged me R5-50 as it was a cash deposit into my account.<br> <br> So in other words: you pay bank charges for FNB to give your money away, then get told you must recover the money from the ********** yourself or pay a charge. Once you have recovered the money, FNB then charge you as the money was returned via a cash deposit. <br> <br> Also dont waste your time and effort complaining or contacting any of their call centres, when you do, you have to verify your information to every agent you speak to. When they cant help they transfer you until you are so tired of being transfered, the agent then just hungs -up. FNB how can we help you...so evident you cant.