1 reviews | Active since Mar 2024
FIRST NATIONAL BANK - UNSAFE DEBIT ORDERS
I visited the FNB in Westville, on Saturday 23 November 2024. Woolworths Financial Services has a debit order going off my account. Every month I dispute this, and Woolworths Financial Services changes the reference number and is *******ly debiting my account. The Banking Consultant at FNB did confirm that if Woolworths changes the reference number, the debit order will go through. HOW SCARY IS IT FOR YOUR BANK TO TELL YOU THIS!!! I requested the Proof of Debi check and unfortunately, they could not provide it to me. This leaves me utterly concerned as anyone could get my details from Woolworths or any other financial institution and run ******* debit orders from my bank account and FNB would allow this to happen!!!! The bank consultant further could not do much to assist, I had to request details of my business Banker. FNB PLEASE RESPOND!!!
It has been 3 WHOLE WEEKS!!!! To date I have received my request. I was told by your banking consultant that they are all going on leave and I have to wait until the 8th January 2025. This is the service that I receive as a client of 15 years. I have escalated this matter to the NCR and the Banking Ombudsman!!!
It has been 3 WHOLE WEEKS!!!! To date I have received my request. I was told by your banking consultant that they are all going on leave and I have to wait until the 8th January 2025. This is the service that I receive as a client of 15 years. I have escalated this matter to the NCR and the Banking Ombudsman!!!