SD
Sandra D

1 reviews | Active since Jun 2019

05 Aug 2025, 07:37

First National bank - Shameful service

A colleague of mine , A single mother with 2 children with no support from the father , made a EFT payment on 31.7.2025 for her rent . The Eft was made midday . It did not go through to the recipient and was transferred back into her account on Saturday 2.8.2025. BUT the funds ARE NOT AVAILABLE . She has been begging and pleading since \Saturday to FNB to release the funds in order for her to pay her rent . The landlord is threatening eviction and all she gets told is that it is in the process. The process of what ??. It just needs to be made available

Truly a very terrible situation and bad service from FNB through no fault of her own !!

Disgusting

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Replies (1)
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Sandra D's update07 Aug 2025, 07:44
Reviewer Update
As per the above , the EFT payment was made last Thursday 31.7.2025 for rent and it never went through

After a week , the funds are still not available and the landlord is threatening eviction

How hard can it be to make the funds available

Shocking service - Please ant new clients , please be aware of this service !!!!