BP
Bettie P

1 reviews | Active since Mar 2009

05 Jan 2017, 11:44

First National Bank Salary into Forex Account

<p>Mr Armand Venter from FNB suppost to be my friend Tinus Jordaan personel banker. Tinus strugling every month to get his salary been cleared from Canada. Tinus working in Mongolia and get paid in Canadian dollars. Its the 5the today all other people working with Tinus and also have accounts with FNB salaries are in and cleared. Tinus log into his account of Fnb and his salary doesnt show even in Forex. He need to pay his bills through internet and there no money no where. His contact e-mail adess as follows: ********** Banking at FNB Rustenburg Square. He did sent e-mails to Armand Venter and to Forex dep at First National Bank but no responce. Its pathetic service. If no reply ill see that he close his account. </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Jan 2017, 13:52
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.

Your reference number is ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)