First National Bank response to business banking application abysmal!!

I have attempted to open a business banking account with FNB. I have gone through the process - firstly they never made contact with me as their website said they would, then when I contacted them they asked me for business forms, which I sent. they acknowledged receipt and informed me that a consultant would contact me. This again never happened. Again I phoned them, they apologised profusely and promised that a consultant would phone me, I impressed upon them how urgent this was and they promised same day service. A day and a half later still nothing. I phone them this morning and ask them if they want my business but they are more interested asking me security questions - I told them, tell me if you want my business and then I will answer your questions - the agent refused. I am going to try Nedbank and see. Pity, as FNB was my first choice and came recommended. My experience with them has not been fun. Typical of what you would expect from the likes of Standard Bank with whom I bank personally and whom I would never touch again in my life, and never for my business.