FIRST NATIONAL BANK - POOOOOR SERVICE

It started on the 12 November 2022, where we were asked from a company for a Business Code letter from FNB for an application we wanted to do. After 4 phone calls of going through all the different options, from being cut off after 15 minutes of holding on. Finally on the 5th call an answer, only to be transferred and again cut off. I called a banker was then referred to a "PERSONAL BUSINESS BANKER" who then responded to my mail with a list of people to call. If this is how FNB operates I think its time to just close our accounts and move on. Iam not appreciative of being passed forward and backwards as a customer. I am still waiting for a response in this matter. Its toattaly disgusting being treated in this manner.