1 reviews | Active since Feb 2015
First National Bank / Petrol Card / Delivery
Good day,
We have app**** for a additional petrol card for my husband already +- 1 month ago via fnb online banking, up until now we yet to receive the card via your courier partner ccd couriers. Please would someone follow up whether why the card hasn't been delivered yet.
Kindest Regards
Good Day Quinton Henry-Taylor ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Quinton Henry-Taylor ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***