rR
raymond R

1 reviews | Active since Jul 2016

30 Mar 2019, 16:45

First National Bank needs to give their clients service

Terrible customer service or should I say absolutely No service and all the dam agents are sleeping or not in anyway educated to assist. I have a Gold Cheque card and can't make online purchases as says some error now when I phone no one answers or if I get answer agent says they don't know how to help. This is pathetic.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Apr 2019, 08:57
Official
Good Day Raymond Khan

Thank you for bringing this to our attention. 
We acknowledge your complaint. 
It has been routed to the relevant department and feedback will be provided shortly. 
I do apologize for any inconvenience caused. 

Ref: *** 

Regards, 
Hello Peter Team 
Email address: *** 
Tel number: ***