BM
Bruce M
1 reviews | Active since Apr 2019
03 Jun 2019, 08:18
First National Bank Manipulates Accounts
It is now confirmed that FNB manipulates my account just to get additional funds.
My Discovery Health debit order went off on 01/06/2019, and on 03/06/01 the money is somehow reversed and I get a message saying the debit order was unsuccessful. This is to enable the bank to deduct some money from my account for a "unpaid" debit order, despite the debit order money having been absent from my account for 2 consecutive days. @FNB, please stop manipulating people's accounts just so that you can deduct unnecessary charges. It is very *********. Bluddy greedy bank!
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FNB (First National Bank)'s replyOfficial
03 Jun 2019, 12:20Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
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FNB (First National Bank)'s reply03 Jun 2019, 12:20
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***