1 reviews | Active since Aug 2011
first national bank lot of time wasters
second complaint I get told that I can "email" copies of the documents certified to a department but when I take them to a Mrs Moodley at fnb watercrest she tells me she now wants the original documents of the copies of id is someone deliberately trying to be funny here because I don't find it funny in the least. Thank goodness I don't bank with you because you are just wasting my time
Good day Karen West,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Points of Presence for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Karen West,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Points of Presence for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)