MS
Monique S
1 reviews | Active since Oct 2019
22 Oct 2019, 03:55
FIRST National Bank (Life policy)
I feel ****med by FNB life policy
They phoned me on the 28th of September 2019 about this life policy they wanted me to join and I was told I can only make my first payment on the 03 of November 2019 .To my surprise my money was taken from my account on the 4th of October and I phoned them the next day and complained about this then the guy told me he has reversed my money back I should get it within 48hours and up until today I haven't received it at all ,when I phone them again they just hang up
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FNB (First National Bank)'s replyOfficial
22 Oct 2019, 09:10Good Day Monique Somjaliso
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref: ***NF
Regards,
Hello Peter Team
Tel number: ***
FNB (First National Bank)'s reply22 Oct 2019, 09:10
Official
Good Day Monique Somjaliso
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref: ***NF
Regards,
Hello Peter Team
Tel number: ***