FIRST NATIONAL BANK LACK ACCOUNTABILITY

ON 02/02/2019 FIRST NATIONAL BANK (FNB) FROZE MY ACCOUNT BECAUSE I WAS ACCUSED FOR *****. WHEN I PROVIDED ALL THE NECESSARY DOCUMENTATION FIRST NATIONAL BANK REQUESTED TO PROVE I AM INNOCENT, NOT A SINGLE EMOLYEE HAS CONTACTED ME NOR GIVEN AN UPDATE ABOUT THE CASE. WHEN I TRY CONTACT FIRST NATIONAL BANK ABOUT MY CASE, I GET SENT BACK & FORTH NOBODY IS ABLE TO GIVE ME A STRAIGHT FORWARD ANSWER.

FIRST NATIONAL BANK WERE SO QUICK TO FREEZE MY ACCOUNT WITHOUT GIVING ME ANY NOTIFIFATION AS TO WHY, BUT THEY PLAY CAT & MOUSE, TAKE THEIR TIME AND AVOID ME WHEN I TRY GET ANSWERS AS TO WHEN MY ACCOUNT WILL BE UNFROZEN.

WHY DO FIRST NATIONAL BANK FREEZE THE ENTIRE ACCOUNT AND NOT THE CLAIMED AMOUNT RELATED TO THE ***** CASE? TODAY IS 17/05/2019, NEARLY FOUR MONTHS AFTER THEY FROZE MY ACCOUNT I HAVE ABSOLUTELY NO IDEA WHY MY ACCOUNT IS STILL FROZEN TILL THIS DAY EVEN WHEN I HAVE PROVIDED ALL THE NECESSARY DOCUMENTATION TO PROVE MY INNOCENCE.