First National Bank is an abusive Bank and Service

I have a bond Finance With FNB Private Clients and I have just witnessed a he'll of a service, I'm so upset 😡 I don't know how can a band treat its clients with such disrespect and lack of care.

My bond is to be link to my access flexi bond Account. SO I deposited funds to my R70 000.00 to my flexi reserve, But when I wanted to access the amount when I need it, I'm being tossed around and being told story and asked to submit documents and ID copies and fill foams.

It's money I was told I can access anytime and now that I have an emergency I'm being played with and there is no help whatsoever.

The same FNB bank also asked me to submit my bank statement , How can the same account provider ask a client to download a statement that is in their system and send it back to the same bank in question. HOW STUPID IS THAT.

I need my funds urgently for a very serious matter and now I can't access while the bank is playing games.

I even decided to go to the branch but still no help as this must go via a call center and still I'm ask t sent documents as if I'm asking for a loan and I'm not it's my money I choose to send to my flexi account why give me so much of a hard time when I realy need to use it the most.

Anybody please help this bank is destroying my life as I I been waiting two weeks to resolve this issue.

I need those funds please I need to pay people and use some for very important projects of my life.

Why FNB Why...

Thabang Mkhwa**** *** ***