1 reviews | Active since Jan 2013
first national bank..how can we steel your money
<p>first national bank gave me an un expected call. They offer me a overdraft facility and a credit card without me asking for it. I then told the lady that I am not interested as I dont have time to get all the endless documentation together which they always need and for the costs. no she rep****...there is no documentation needed, I only deed to go in and sign...that is all. i went to the bank and after discussing a few things I was told that there is an initiation fee of R3950. I then told her I am not interested. My question: I drove from Pretoria to Harties and back for nothing (3 hours wasted and about 70km traveled for nothing (my feul) I must pay them a fee of R3950 to open something that i didnt asked for and they are going to make money out of the transaction (we all know how much money the banks steel / make from credit cards and overdraft facility's) So fnb, do you have the guts to pay me for the time and feul wasted / ****** from me (you should seriously conside changing your advert to: fnb...how can we steel your money</p>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 984075.
Regards Complaints Resolution
Melinda Duvenhage
Email address: ********** Tel number: ********** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 984075.
Regards Complaints Resolution
Melinda Duvenhage
Email address: ********** Tel number: ********** (option one)
