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Lindie S

1 reviews | Active since Jul 2016

20 Jul 2016, 13:20

First National Bank HOW CAN WE DODGE YOU.....?

<p>Fist National Bank states that they are going to pay bank charges back to clients confirms ect but then quiet why is that? is t all for the show? publicity stunt?</p>

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Replies (3)
FNB (First National Bank)
FNB (First National Bank)'s reply20 Jul 2016, 13:36
Official

Please accept our apologies for the disappointing experience and the unnecessary concern caused.

Thank you for taking our call earlier, as discussed we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.

The reference for your complaint 967079.

Kind regards

Complaints Resolution

Daffnie Govender

Email address: **********

Tel number: ********** (option one)

LS
Lindie S's update20 Jul 2016, 13:40
Reviewer Update

Thank you for the fast response believe me when i say after struggling to get help this was my last resort hope we can settle this asap

FNB (First National Bank)
FNB (First National Bank)'s reply20 Jul 2016, 13:59
Official

Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.

Kindly be advised that your comments have been escalated to the relevant manager.

Regards

Complaints Resolution

Daffnie Govender

Email address: **********

Tel number: 087 ********** (option one)