DA
Dee A

1 reviews | Active since May 2018

26 Jan 2021, 10:46

FIRST NATIONAL BANK ***** WITHIN THE BANK

I have absolutely no words to describe the anger, frustration and disapointment I have in this bank. I have had absolutely no response since two weeks ago when i lodged this complaint. I SUSPECT ***** in my account and NOT ONE PHONECALL after i have lodged numerous complaints, made endless phonecalls and keep lodging complaints but still NO RESPONSE> The bank keeps telling me that they have lodged a complaint however this is as far as it goes and then total radio silence. What am I to do???I have a serious ISSUE tha URGENTLY NEEDS RESOLVING FIRST NATIONAL BANK!!!!!!!!!!!!!! where are you when your clients suspect ***** in their accounts? where are you when I have lodged numerous complaints and today I deposited the very last bit of my money for survival after being totally *****ed due to Covid 19 UNEMPLOYMENT and there there my money is GONE!!!!!!!!!! What is going on in my account???When are YOU FIRST NATIONAL BANK going to give me answers!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! This matter is no serious as I have no means of surviving. First of all you have not called me ONCE , secondly you happy to take my deposits but you CLOSED my CHEQUE account without my knowledge or consent! You closed it and then handed it over without ONE PHONECALL< without my KNOWLEDGE!!!!!! I have been treated with the utmost DISRESPECT. I have not been in this situation BY CHOICE! This UNEMPLOYMENT has not happened to me BY CHOICE!! But FNB is very happy to treat me like the ******** here and Not give me the least bit of DECENCY or RESPECT to notify me (NOT ONCE) of the matter instead they just go ahead and keep quiet, DO NOTHING and give me ZERO EXPLANATION!! so I am here expecting and fearing the absolute worst and I do seriously suspect ***** WITHIN THE BANK ITSELF> YES ***** WITHIN FIRST NATIONAL BANK> I NEED ANSWERS TODAY OR I WILL KEEP SUSPECTING THAT THERE IS ***** IN MY ACCOUNT! OH AND WHO THE HEC IS REVCO????

0
Replies (5)
DA
Dee A's update26 Jan 2021, 11:09
Reviewer Update
Here we go....complaint reference number ***NF and we wait again! Let see if First national bank is going to respond this time? After now the 4th attempt to try and get this matter resolved!!?? Surely in other countries in the world one get's treated like a human being and not a ******** of your own account!

DA
Dee A's update26 Jan 2021, 11:27
Reviewer Update
Your email received 1 minute ago First National Bank states that you have again lodged the complaint and that it is HIGH RESOLUTION {which i have now heard before} and that i will be contacted shortly?? We wait and we see......? I will be waiting
DA
Dee A's update26 Jan 2021, 12:18
Reviewer Update
First national Bank I await your TELEPHONIC reply!
DA
Dee A's update26 Jan 2021, 14:15
Reviewer Update
still i wait first national bank
DA
Dee A's update26 Jan 2021, 16:17
Reviewer Update
No feedback as of yet First National Bank??