GV
Geoffrey V

1 reviews | Active since Oct 2013

14 Nov 2022, 13:36

First National Bank (FNB) have still not corrected the issue and being pushed from pillar to post.

In March I wrote on Hellopeter, a post with the same heading, regarding FNB and the bad service, issues not being sorted out etc, FNB promptly called me and said they would sort out the problem, that was march of this year, it is now November and the problem is still not sorted out. I have since been calling in and I've been pushed from pillar to post because the different departments in FNB don't know who deals with what and no one takes responsibility, they all seem to just want to transfer you to a different department to not have to do any work. I have been sending emails to the person and department that called me in march with no reply or feedback. it's as though once they call you and say they going to fix the problem, the complaint gets closed and nothing actually done about it. I am very disappointed in FNB and can not recommend them to anyone.

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