PM
Peter M
1 reviews | Active since Mar 2019
11 Aug 2020, 14:50
First National Bank : Extremely poor service over 3 months
I have been struggling 3 months for First National Bank to fix and review my credit record. They have the wrong information and have made NO Attempts at getting the right information. They refer to departments and NO 1 PERSON SEEMS TO BE Accountable? I have been a client for over 30 years - What a major disappoinment they are?
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Peter M's updateReviewer Update
15 Aug 2020, 11:30There has been no material resolution: I want to know in writing why credit access is denied and I want to see my credit records i.e. bread and butter statement / assets and liabilities that you base your stupid decisions on, you have 7 days to solve or bye, bye to all my business.
PM
Peter M's update15 Aug 2020, 11:30
Reviewer Update
There has been no material resolution: I want to know in writing why credit access is denied and I want to see my credit records i.e. bread and butter statement / assets and liabilities that you base your stupid decisions on, you have 7 days to solve or bye, bye to all my business.
PM
Peter M's updateReviewer Update
30 Aug 2020, 11:08There has been no material resolution to all my complaints. What is the next step for me is to send a request under PAIA to get your source data that drives your behaviours and services that you deliver to me. I am writing a formal registered letter to your board of directors now as all your other channels lack the required accountability to resolve.
PM
Peter M's update30 Aug 2020, 11:08
Reviewer Update
There has been no material resolution to all my complaints. What is the next step for me is to send a request under PAIA to get your source data that drives your behaviours and services that you deliver to me. I am writing a formal registered letter to your board of directors now as all your other channels lack the required accountability to resolve.