First National Bank consultants have class, AND ALL OF IT LOW

At 10:45 this morning, a “lady” calling herself Shareez(?spelling) called me to query why I was not using my Premier Credit Card. This follows an incredibly appalling experience I recently waged with their FOREX department. (See previous complaint). In that case, they dodged all responsibility of proven awful service. Politely, today, I asked Sharerz “ if you had two credit cards, and one (Premier) has NO service support and charged highest in the industry, and another (Chase Sapphire Reserve) which gives personalised 24 hour seven day a week professional service with NO BANKING FEES, which card would you choose? With that, Shareez banged down the phone.

The employees seem to think their rudeness and incompetence is acceptable. I don’t ! The only response I can made is not use their services.

This award winning, rocket scientist of a “Miss Congeniality” (not!!!) of banking services would be of the first who should be given her walking papers? Customers have rights.

If this inept buffoon sees fit to invade my privacy with her egregious lack of cerebral matter, when I have asked them (FNB) NOT to use my cellphone, perhaps she would be better picking g****s wherein she has no customer contact.