1 reviews | Active since Mar 2009
First National Bank changes your bank account without notifying you! And then they charge you for their mistake!
<p>FNB changed my smart saving account to an easy account without consulting me, notifying me, or getting my approval for it. Now they are charging me all sorts of "bank charges". In addition to my normal R75 per month everything inclusive, I now have an extra R106 "service fee". Not only that but for each payment I make online it is R3.50, and for each debit order R7.50. </p> <p>So unless you like spending your Saturdays at the bank sorting out THEIR problems, its best to keep your money elsewhere. A bank with faulty software systems cannot be trusted.</p>
Please accept our apologies for the disappointing experience and the unnecessary concern caused.
we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint 982485
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** (option one)
Please accept our apologies for the disappointing experience and the unnecessary concern caused.
we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint 982485
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** (option one)
