VS
VERONICA S

1 reviews | Active since May 2018

01 Jun 2018, 15:17

FIRST NATIONAL BANK BUSINESS ACCOUNT DISAPPOINTMENT

After waiting another 5 days for my business card, i just received my card only to find out this card has been cancelled. what is going on ? i am highly disappointed in you guys this is not how you treat your customers or do business. and still no feedback on what will be done ********** NF [REF: ********** 5_162626

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Jun 2018, 16:15
Official

Good Day,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.

Your complaint reference number is ***NF.

Again I apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)