FIRST NATIONAL BANK BEYOND HOPELESS........***** EVENT.

First National bank, if we could give you a -100 stars it still would not be enough. We had ***** committed on our account with you. This was immediately reported and we completed all relevant forms as requested. Other parties were able to access our account and help themselves to money at will. FNB what are you doing? Absolutely Nothing at all. Your call centre is beyond hopeless, we have been passed from pillar to post. My husband is stil waiting on the phone for about 30 mins right now, and not for the first time. FNB ***** WAS COMMITTED ON OUR ACCOUNT. WE VISITED YOU BRANCH WE COMPLETED FORMS WHAT ARE YOU GOING TO DO?????? Your service is beyond bad, your staff even worse at your call centre. As soon as this matter has been cleared we will be changing banks. CONSULTANT NOW SAYS ONLY WE ARE UNABLE TO SPEAK TO A SUPERVISOR. WE HAVE ALSO BEEN TOLD MONEY WILL ONLY BE REFUNDED ON OR ABOUT 28TH AUGUST. VUYO NGUBO, 11.29. REFERE NUMBER RV*** BANK ASSISTANT.