SD
Sandra D

1 reviews | Active since Jun 2019

08 Aug 2025, 09:54

First National Bank

After sending a complaint on Hello Peter for a colleague who on 31.7.2025 made a payment to her landlord for rent , and the funds from the EFT was returned into her bank account on 2.8.2025, she has still not had the matter resolved . The funds are showing in her account as " unavailable " and she cannot access these funds She cannot pay her rent , she has been threatened with eviction and she has no other funds . She has been phoning FNB 3 to 4 times a day , has laid a complaint , has begged and pleaded with the dispute branch , but nothing is getting done and she is now so desparte

WHST SHOCKING SERVICE !!!!

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Replies (2)
SD
Sandra D's update09 Aug 2025, 11:19
Reviewer Update
First National , rejecting an EFT on 31.7.2025 and blocking the funds that were returned , have still not resolved the issue after 10 days . The client has ben threatened with eviction but FNB are too useless to resolve this issue

A TOTAL disgrace !!!
SD
Sandra D's update09 Aug 2025, 11:21
Reviewer Update
WHEN WILL THIS BE RESOLVED