SN
Serusha N
1 reviews | Active since Sept 2019
25 Sept 2019, 14:02
First National Bank an *********** service provider
First National Bank proves to be useless and absolutely pathetic with service to date.
After numerous attempts to get into contact with them and receive feedback regarding my bond and life cover requirements, they still fail to assist me.
The Mortgage department is yet to make contact with me. They need a complete restructure because they are *********** in service delivery.
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Replies (1)
FNB (First National Bank)'s replyOfficial
25 Sept 2019, 16:53Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply25 Sept 2019, 16:53
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
***