1 reviews | Active since Aug 2018
First National Bank
I've deposited the money on their ATM machinee and the process went through but the slip came back says unsuccessfully I went inside and made the query and I was told that the investigation will take 48 hrs they gave me the reference number I've been waiting for their calls until today where I use my airtime to phone them and I was told is gonna take 7 to 21 days really I was shocked and I need this money
Good day MakaNana Ngwane,
We thank you for taking the time to highlight your concerns and in order for us to be able to look into your matter, we require that you kindly provide us the amount you tried to deposit, the account number the fund was paid into as well as the name of the branch you went to.
Upon receipt of this information we can forward to the relevant department to investigate this further and contact you with feedback.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day MakaNana Ngwane,
We thank you for taking the time to highlight your concerns and in order for us to be able to look into your matter, we require that you kindly provide us the amount you tried to deposit, the account number the fund was paid into as well as the name of the branch you went to.
Upon receipt of this information we can forward to the relevant department to investigate this further and contact you with feedback.
Regards,
Hello Peter Complaints Team
*** (option one)