first national bank
<p>First national bank TZANEEN. . went in to deposit money for a deposit on acc. . went in at 9:10am. . no movement behind the counter. .asked the supervisor . .is there a problem. .the system is having a problem to start. . at 9: 20 system was up and running. .at 10:45 the LONE cashier had helped 1(one) client. I again asked to see the supervisor. She was at the back. ..wel after a couple of minutes I decided to leave. .Not the slightest interest in helping a client. . if it took this time to help one client</p> <p> . i would still be there as there were 8 people ahead of me. .very sad. . how am i supposed to make a deposit if i have to wait hours .???? regards</p> <p>Pieter Stolk</p>
Good Day
Thank you for taking my call earlier, I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***NF
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
Thank you for taking my call earlier, I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***NF
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)