MB
Manny B

1 reviews | Active since Jun 2017

17 Jun 2017, 10:21

First national bank

<p>my ex partner managed to open a new account at FNB and we got paid into this account with out me beeing present ?? I am not sure how this is possible in the first place .. We then went to the police station to open a case of ***** against the colprut only to be told that we need docs from the bank ... we went back to the bank and requested</p> <p>these docs and where told wel have them the next day so we can have the ********* arrested .. it's been 2. Weeks with no response . I get the feeling they aware they made a huge mess up and the branch manager is worried for job loss..as we have lost over</p> <p>R200 000 ... I cannot believe the awful service and feed back from first national bank ... how do we go forward with suing the bank for loss of income due to incompetence?</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply17 Jun 2017, 12:53
Official

Good Day

Thank you for taking my call earlier.

I would like to thank you for bringing this matter to our attention. We do apologise for any inconvenience caused

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards,

Complaints Resolution

Naomi Petersen

*** (option one)