JF
Joel F
1 reviews | Active since Jan 2017
03 Dec 2018, 07:55
First National Bandits
So FNB decided to start *****ing money from my bank account - On Saturday when I logged into my FNB account I noticed that they decided to take R6683.73 from my bank account and another R916.01 - today - WHO authorized this Debit orders? No one phoned / spoke to me regarding debit orders loaded on my bank account - If my money is not safe in the bank account where should I keep it ? --- Seems like it might be time to change banks
Helpful (0)
Replies (2)0
Replies (2)
FNB (First National Bank)'s replyOfficial
03 Dec 2018, 09:29Good Day Joel
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref : ***F
Regards,
Client Experience Team
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref : ***F
Regards,
Client Experience Team
Tel number: ***
FNB (First National Bank)'s reply03 Dec 2018, 09:29
Official
Good Day Joel
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref : ***F
Regards,
Client Experience Team
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref : ***F
Regards,
Client Experience Team
Tel number: ***
JF
Joel F's updateReviewer Update
03 Dec 2018, 09:49I have been calling the call center to get my money refunded - the phone line cuts after being on hold for 30 Min - Just reverse my money back into my account so that I can move my money else where - as its clearly not safe by fnb
JF
Joel F's update03 Dec 2018, 09:49
Reviewer Update
I have been calling the call center to get my money refunded - the phone line cuts after being on hold for 30 Min - Just reverse my money back into my account so that I can move my money else where - as its clearly not safe by fnb