1 reviews | Active since Sept 2015
First National ********
Most frustrating experience I have ever had trying to open a business account. I went online to open an account. After 3 days of not hearing anything, went to the branch, they told they couldn't help me I have to call some number. Called that number and EVERYTIME, they said the account will be open in 24hrs...for a week! I had to complain on the site and call their call centre only for my account information to be sent to me with some **** apology. Then 2 days later the call me to say they will deliver the card. We made arrangements, and made sure that I was home the WHOLE day...waiting. At 17h30 I call their delivery team. No answer. The next day I call, they tell me that they don't have my card, they will call me back. Today I called, they tell me that they will check where my card is. The lady calls me back & tells me that they "might" deliver it today. I am baffled at the fact that not only was there no communication, but FNB just wants me to sit around & wait for when they feel they can deliver my card? Because I am just opening a business account because I chill at home all days doing nada! I am now trying to cancel both the account & the card...wanna bet how that part is going??
