JN
Jacqui N

1 reviews | Active since Jun 2011

31 Oct 2016, 19:31

First Class Customer Services

<p>I phoned FNB Investments today and spoke to Madimetja Sekhu regarding the changes to my investment. He was extremely knowledgeable, friendly and took the time to explain in detail and made me feel comfortable. I am very impressed with his knowledge and I sincerely appreciate his responsiveness. He provided me with first-class service, thank you!</p>

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Nov 2016, 11:44
Official

I've received your compliment that you logged. Thank you so much for taking the time to compliment Madimetja Sekhu .

I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"

We are truly glad to hear of the wonderful service you have received from our staff.
*** .

Regards

Complaints Resolution

Melinda Duvenhage

Email address: ***

Tel number: *** (option one)

JN
Jacqui N's update01 Nov 2016, 12:28
Reviewer Update

Thanks for your reply Melinda.

Compliments are very important and I would appreciate that management give him the recognition he deserves. :-)