FIRST BUSINESS ZERO - APTLY NAMED - ZERO SERVICE- APPALLED !!!!

New Business Zero Account. What an absolute shambles !! I registered a small Sole prop business that has been running for some months at another service provider. Nothing but problems with FNB. This is a trading business account a the very busiest time of the year for my type of Industry

New phone, new account - cant verify my browser on my desktop . When i inquire how long , I am just told to wait it will come right . This limits my ability to bank . Same issue with my mobile - unverified device even though my desktop shows its been linked for 6 months .

I have physically been to my local branch and spoken to a service rep. They login and make somer changes get all kinds of docs from me , proof of current banking and statements etc and ...I am still blocked - devices unverified.

I am on secure chat with the digital solutions support - same story no one seems to be able to resolve the issue . It seems while my devices are unverified I will have to go into a physical bank and use a customer terminal to transact on my business account and if I need to make payment higher than R10K - I have to ask for authorisation from the bankers

NEVER IN MY LIFE HAVE I EVER HEARD OR EXPERIENCED SO MUCH BS FROM ANY INSTITUTION .THE SERVICE IS APPALLING !!! THE SYSTEM IS BROKEN

WHY , I am asking myself did I waste my time coming to FNB for a DIGITAL banking SOLUTION that appears to only work IN THE BANK and is ABSOLUTELY F****G USELESS anywhere else ??

I have banked on and off with FNB since the 80's. I left because of exorbitant fees, but when I come back its just ********** . No service to speak of. The banking facility I signed for has cost me 6 days of frustration ..so far . no end in sight