AB
Andrew B

1 reviews | Active since Dec 2011

18 Nov 2016, 13:22

Fiona - ****** - BAD SERVICE

<p>I was very unhappy when I visited the FNB Woodmead Branch.</p> <p> </p> <p>I was standing in the que to get my ticket when Fiona given out the tickets ignore me and help the person behind be given him my ticket. She did not even apologise to me, she just spoke to him in there language, when I ask why she doing this she just answer me not back in English but back in here language...She was very disrespects full and ****** towards me.</p> <p> </p> <p>I'm a private client and then i get that treatment from someone with no manners and help other clients that behind me and not me that is next in the que.</p> <p> </p> <p>This is very unacceptable and I’m going to this all the way not going just leave this here.</p> <p> </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply21 Nov 2016, 09:54
Official

Good Day

I do apologize for the frustration caused once again I have forwarded this matter to the relevant department to address all concerns raised to provide you with a resolution soon on this complaint. We sincerely apologize for the frustration and inconvenience caused.

Regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)