CP
Clinton P
1 reviews | Active since Jul 2015
14 Jul 2015, 19:07
Finger prints needed not id
Phoned in a coin change order at 9am on 14 July for (1200.00) not ready at 1.30pm . On collection the teller wanted my bank acc no , id number . I showed my id drivers and fnb banking cards. Not good enough wanted my left and right thumb print.Would not give me my change order unless i scanned both thumbs . Then there was only one teller on duty !This is your treatment of long time dedicated fnb customer ? time to change banks.
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FNB (First National Bank)'s replyOfficial
15 Jul 2015, 08:59Hello Cokeee,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 722353.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 722353.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply15 Jul 2015, 08:59
Official
Hello Cokeee,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 722353.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 722353.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)