1 reviews | Active since Mar 2014
Fine paid still reflecting
On the 14-08-17 I paid three traffic fines from the fnb app and when I checked on the 15-08-17 one fine that was paid was still reflecting so I called the fnb app support on the 15-08-17 and spoke To Darryllin Gentle and again on the 22-08-17 and spoke to Fezile Zwane and to date no response. I checked today and the fine that was paid has increase. This is unacceptable. Hope this issue gets sorted out.
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)