MM
Mamo M

1 reviews | Active since Feb 2014

30 May 2018, 21:48

Finally...Great Service Still Exists After Horrible Experience. ***

Thank you very very much for attending to my query. Neil Trewin attended to my query with such professionalism. He constantly kept me in the loop and pushed in getting my letter in just 48hrs since my initial compliant. Now this is the FNB customer service I know and love. Thank you Neil :) !!! Please teach the Centurion Branch - specifically Maserame Mailula.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply31 May 2018, 08:43
Official

Good day Mamotse

I've received your compliment that you logged. Thank you so much for taking the time to compliment the service you received from Neil Trewin.

I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"

We are truly glad to hear of the wonderful service you have received from our staff.
***.

Regards

Hello Peter Complaints

Naomi Petersen

*** (option one)