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Neel N

1 reviews | Active since Mar 2009

10 Jun 2016, 08:57

Finally someone who understands

<p>I recently dealt with Craigh Joshua and his agent Rebecca at FNB premier banking, Their service was super pathetic. Craig is poor at listening and even worse at complaint resolution. Highly unhelpful and has a dont care attitude. However after 3 days of no joy/no contact/excuses from Craig i was finally assisted by Vuyo. Super professional and understood the problem from the word go. You need to employ people like Vuyo instead of people like Craig and Rebecca. She followed up like she said she would. She was prompt and polite. I may consider staying only because of her.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 Jun 2016, 09:16
Official

Thank you for this posting, feedback of this nature is always appreciated.

We are truly glad to hear of the wonderful service you have received from our staff.
***.


Regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)