Finally someone passionate about her job and clients

Finally someone who is passionate about her job and the company she is working for. That is Dipolelo Matsepane. I was not at all looking forward to going into the branch based on my past experience with the FNB call centres and the branches. And it was again because of something the back office did wrong. So Dipolelo really went over and above to ensure that everything gets sorted and she even contacted me when she received feedback and managed to assist me with my request