CA
Clint A

1 reviews | Active since Dec 2014

01 Nov 2016, 11:29

Fifth Complaint TODAY!!!!! Still no Feedback regarding complaint.

<p>It is 11:27am 1st November. I have been waiting the whole morning. I have tweeted and i have facebooked. Still nothing. FNB obviously is happy to ignore clients who have a loyal history with the bank. I have Tweeted FNB i have tweeted RbJacobs. Still nothing. Oh well i will continue to try get them to take me seriously and properly deal with my complaint.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Nov 2016, 13:39
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)