fictitious payments

So I was home on Sunday and suddenly a message came in around 7:30 -8:00. It was a payment reservation which had the ref [URL Removed] so I phoned FNB my favourite bank which I have told manyfriends to switch to and they did, spoke to a consultant and he gave me netcash number as he couldn't help and said I must phone them. Then I waited till morning and phoned them only to find out that it's not their company. Then the lady I spoke to said that it's a **** that's been going on around im not the first to call their company.she then said Google, then I check netcash out and it was an international company. So I called FNB again and they cancel the card gave me a dispute form and I opened a new account and switch salary and debit orders to the new account what a lot of admin word I had to go through.im very disappointed in FNB....thinking twice.