TR
Thomas R

1 reviews | Active since Mar 2009

14 Nov 2017, 12:54

Ficksburg FNB the best!!

Well what can I say..... After my two previous complaints in the past few weeks regarding debit cards as well as a credit card and the horrific service that I received from several people at FNB the Ficksburg branch saves the day and completely turned the bad experiences into a great one. Since the first moment that I started dealing with Branch Manager Raino Botha and Business Manager Marietta Tosen it was an absolute pleasure. Highly efficient and professional individuals who sorted out any issues immediately and turned my negative view about FNB around again. I am definitely happy that I am moving my accounts to Ficksburg. Many other branches can come and learn some lessons from them! Also a special thank you to the gentleman, Naledi Malafatsane, who provided me with great service this morning.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply14 Nov 2017, 13:20
Official

Good Day TWR,

I've received your compliment that you logged. Thank you so much for taking the time to complement our staff.

I will be sure to pass on your thanks and comments to management. We are truly glad to hear of the wonderful service you have received from our staff.
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Regards

Hello Peter Complaints

Daffnie Govender

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