JvdW
Jaco van der Walt

1 reviews | Active since Nov 2013

09 Jul 2015, 21:27

FICA nightmare on Business account

Two weeks of hell !! From 26 June until today 9 July, my Business account is still frozen, although I've been communicating from the start what the problem was.<br> We've managed to supply the necessary documents, no joy.<br> R23 400 is in the account, but not available for use. I've had to pay Business accounts from my personal account which is now been empty for 2 weeks...<br> The FNB agent reported that their system was down on the Monday.Wednesday's response: \Nothing yet. Our systems started operating today

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 Jul 2015, 09:21
Official
Hello JakeWalt,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 732974NF.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)