FICA ME - NO REPLY

<p>i have submitted requests for assistance and complaints via the FNB premier banking app...since March and to date no resolution to my query.</p> <p>My bond just stopped being deducted in Jan, when I queried - no FICA docs, nevermind that there was no request, I duly submitted on 1 Feb and got email saying ok. In March I query why Im not getting ebucks for the bond, they say due to no FICA. WOW so I query and no response to date. I call and am told it was updated only when I queried in March...and they did nothing else...</p> <p>I opened investment accounts a few months ago, and my new statements reflect my old address...I query why...no response...</p> <p>SO not only have I been losing out on ebucks for years, FNB also proves that they are inconsistent and cannot answer simple questions...How can you help me? How about doing things right the first time?</p> <p>and a re-imbur*****t of lost ebucks would also be great </p> <p>and oh yes of course updating my FICA records on all my accounts, since I assume that you are one entity and should be able to do...Im not interested in being sent from pillar to post to do it myself...I will gladly do it on the system if I were allowed to but I cannot</p> <p>FNB get your act together and do your work!</p>