FICA incompetence
<p>It is now a week since I opened another business account. Once again, like always when we get to this point, you delay with the FICA. I have send you NUMEROUS copies by now. It help me not at all to quickly be able to open an account but FNB can t get it to work. Are you guys short on staff or what. Because 3 times now you send me an automated mail to submit my FICA documentation. What is wrong with you guys?</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option 1)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option 1)