MG
Melonie G

1 reviews | Active since Sept 2013

26 Feb 2015, 20:55

FICA fiasco - can't access my money

One of my 20-odd accounts sigh FNB has been frozen, due to the FICA requirements. The bank has all the necessary paperwork, but still has not unfrozen my account. It's CRAZY!!!!! It's our money, and yet we cannot access it!!!! After umpteen emails and calls, visits into town, and MAJOR frustration, STILL NO JOY!!!!! <br> I am SO over all this, we are honest people, yet we are being *****ed by corporate runarounds and no-one cares....

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Feb 2015, 08:41
Official
Hello melgee,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 634074.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)