FICA Failure

One of a number of linked accounts blocked with no notification or warning. On inquiring via the call center I was informed that the account needed FICA validation. This is a linked account validated in a branch where all the FICA documentation was presented some 4 months ago. Furthermore when checking the address I was informed that the profile address on file is outdated and referred to a 13 year old address. I have completed FICA requirements with FNB at least annually over at least the past 5 years, I have updated my profile at FNB request changing this address at least twice in thee past and still it is incorrect.<br> Given this history clearly FICA serves no purpose as the address on file is 13 years out of date and FNB pays lip service to the requirements.<br> Also, to block an account with no warning or notification certainly does not fit the spirit of FNB's advertising commitment to service.